Frequently asked questions
> When do I book for 2020 ?
The bookings for 2020 already started at the reception during the season 2019. You can directly make your booking on our website. This is the easiest way. For a stay in July or August, on a particularly pitch, we advise you to book as soon as possible. The booking schedules are kept up to date. For more information, we are at your disposal at the following telephone number +33 (0)422 54 73 55. The office is open from Monday until Friday from 9am to 1pm and from 2pm to 5pm.
> Free Wifi on the campsite, how does it work?
On campsite Les Marsouins, the Wifi connexion covers all the campsite. You can use the Internet for free, 2 hour per day per device.
> Renting bikes, what a good idea!
The campsite offers you the possibility to rent bikes on the site. You can take a nice ride with the whole family. Argelès sur Mer has a lot of bicycle paths from the Central beach and Port to the village.
> Holiday in low season?
> Entertainment for children
Besides our kids club (from 5 to 12 years old) open in high season, we also propose a Teenagers club (from 12 to 17 years old). All sort of activities, like dancing, group games, painting, face painting, and many others.
We provide many sort of entertainments for you. Magicians, Hypnotist… But also: the unforgettable foam parties, cabarets, dance and pool parties and musicals.
> Rental of refrigerator, delivered on your pitch
Fridge rental on the campsite: You can rent the fridge when you do your booking. The price is € 35 a week. Please don’t forget to bring your extension cord and the European adaptor with CEE norms. The fridge is delivered on your pitch. If you already made your booking, you can always contact us to add the fridge.
> Foam party
> Insurance and responsibility: The costumer and the campsite?
> How are the pitches and mobile homes assigned?
> At what time will the entertainment finish?
> Which swimming suit is allowed?
Classic swimming shorts are required. Bermuda’s and other swimming shorts are not allowed.
> Heated swimming pool
The heated swimming pool is open all season from 9am to 7pm. The average temperature is 25° degrees. We are equipped with heating pumps and 200m² sun panels. With some sunny days, the water temperature can easily reach 28°. In the swimming area, you can enjoy the 5 waterslides: Children can use the waterslides all by themselves from 1.10m.
> How deep is the swimming pool?
> For mobile homes, baby bed, chair and bath
A free baby bed, chair and bath are provided on demand. Please, specified when booking. The baby bed will be delivered without top mattress.
> Can we take the train bus on the campsite and what does it cost?
Since July 2016 , the trainbus is free available for easy travel.
> Grill and barbecue on the pitch
Only gas barbecues and planchas are allowed. The law forbids the use of charcoal barbecues in the whole department. Electrical planchas and barbecues are not permitted. You can rent planchas at the reception within limit of the available stocks.
> Spain, how far is it ?
> Where to do your shopping in Argelès?
> To walk to Argelès center beach
> Means of payment
> The beach
The nearest beach is situated at 800m from the campsite. The Marende beach is located at 1.5km. Parking close to the beach club Emeraude. The beach is supervised and cleaned every day. Argelès, 8km of beaches and the beginning of the rock coast. Easy access. With your car you can go to the parking of la Marende with a direct access to the beach.
And your Dog? Like everywhere, the dogs are not allowed on the supervised beaches, only between the Marende beach and the natural reserve le Mas Larrieu as well as the Racou beach (near to the port) are allowed for dogs.
> Mobile home holidays: What should I bring ?
Blankets and pillowcases are included in the location price of the mobile home. For baby, the bed, the chair and the bath are lent for free on demand. Please reserve when booking.
> What about television?
All mobile homes in the category Ciela Confort and Ciela Prestige are equipped with TV, for the others you can bring your TV and your indoor antenna. The campsite doesn’t rent TV’s but you can find a location in Argelès.